Complaint lodgement form

Note:

• This form is to be used to lodge a complaint about services received from the Commission for Children and Young People and Child Guardian.
• A complaint should only be lodged if you have been unable to resolve your issue or concern informally. Complainants may be contacted and asked to provide additional information to support their complaint.
• If you would like to download a PDF version of the Complaints form please click here. Complaints forms submitted by post should be addressed to: The Principal Auditor P.O. Box 15217 Brisbane City East QLD 4002
• More information on the way the Commission handles complaints about our services is available on our website.
• To view a copy of the CCYPCG Complaints Management Policy please click here.
• Complaints may be lodged anonymously. If this is the case, the Commission will be unable to provide feedback regarding your complaint.
• To view our privacy notice please click here

Personal details

Title

Mr

Mrs

Ms

Miss

Other Other

Your first name

Your last name

Contact details

Address:

Suburb:

City:

Postcode:

Email:

Phone:

Mobile:

Preferred method of contact

Phone

Mobile

Letter

Email

Details of the complaint

Have you lodged a
complaint about this
issue before?

Yes

No

If yes, when:

Have you lodged your
complaint to any other
agency?

Yes

No

If yes, to whom:

Complaint summary

When it happened

Where it happened

Business unit or program involved?

Names of people involved

What happened?

What action do you believe should now be taken?

Please attach any documentation that supports your complaint

Note: If you choose to forward a hard copy of documentation to support your complaint, please address it to ‘The Principal Auditor, PO Box 15217 Brisbane City East QLD 4002'.