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Commission contact details

Visit us at:
Level 17, 53 Albert Street
Brisbane, Queensland 4000
Map

Mail us at:
PO Box 15217
Brisbane City East QLD 4002

For blue card enquiries or to mail blue card application forms, our mailing address is:
PO Box 12671
Brisbane George Street QLD 4003

Telephone us on:
07 3211 6700 or 1800 688 275 (Free call)
Blue card Contact Centre: 1800 113 611 (Free call)
International: +61 7 3211 6700

Fax us on:
07 3035 5900

E-mail us at: info@ccypcg.qld.gov.au

For all media enquiries from accredited media outlets or journalists:
Phone: 07 3211 6700
Mobile: 0423 565 108
Email: media@ccypcg.qld.gov.au

Blue cards

  • Is your question about the blue card or the Working with Children Check?
    If so, have you looked at our FAQs page?

    If you can't find the answer there, please contact us on 1800 113 611 or send an email to the Blue Card Contact Centre.
  • How long does it take before I should check the progress of my application?
    As a guide, applications are currently taking approximately 28 working days where applications lodged are completed in full and where there is no police or disciplinary information.

    If you have been requested to provide additional information subsequent to lodging your application or have a criminal history your application may take longer to process.

    If you are concerned that you have not heard from the Commission after 28 working days (6 weeks) and you have not been requested to provide further information or have a criminal history, you are welcome to contact us on 1800 113 611 or 3211 6999.


Last Updated: January 31, 2012

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The State of Queensland (Commission for Children and Young People and Child Guardian) 2011