Our policies

Our policies and procedures

• Information management
  The Commission’s Records Management Policy is the framework for the creation and management of records, both paper-based and technology dependent, that ensure the Commission meets legislative, accountability, business and community obligations.
  • Records Management Policy [PDF 291KB]
  • Information Access and Security Policy [PDF 253KB]
  • Archives and Disposal Policy [PDF 257KB]
  • Email Policy [PDF 296KB]
  • Records Management Guideline [PDF 536KB]
  • Strategic Record Keeping Implementation Plan 2012 [PDF 611KB]
  • Corporate Standard – Security Classification of Government Information [PDF 370KB]
• Retention and Disposal Schedule
  The Commission's Retention and Disposal Schedule (RDS) has been approved by the State Archivist. The RDS details the retention period for functional records for each of the program areas within the Commission.
  • Retention and Disposal Schedule [PDF 279KB]
• Governance
  • Planning, Performance and Risk Framework [PDF 422KB]
• Audit
  • Internal Audit Team Charter [PDF 33KB]

  To view the Audit Committee Terms of Reference, click here [PDF 66KB]

  • Guidelines for Reporting Official Misconduct [PDF 115KB]
  • Complaints Management Corporate Standard [PDF 378KB]
  • Public Interest Disclosure Policy [PDF 437KB]
• Finance
  • Financial Management Practice Manual [PDF 931KB]
  • Fraud and Corruption Management Policy [PDF 159KB]
  • Receiving Recording Receipting Public Monies [PDF 123KB]
  • Petty Cash Policy [PDF 108KB]
  • Cabcharge [PDF 72KB]
  • Banking Public Monies [PDF 116KB]
  • Queensland Government Corporate Purchasing Cards - Commission Community Visitors and Zonal Coordinators [PDF 134KB]
  • Queensland Government Corporate Purchasing Cards - Brisbane Based Office Staff [PDF 110KB]
  • Fuel Cards [PDF 104KB]
  • Financial Delegations Handbook [PDF 107KB]
  • Contractors Procedure [PDF 145KB]
  • Contractor Agreement Guidelines [PDF 108KB]
  • Consultancies Procedure [PDF 153KB]
  • Consultancies Guidelines [PDF 145KB]
• Workforce Capability
  
  • Code of Conduct [PDF 322KB]
  • Commencement Arrangements Corporate Standard [PDF 368KB]
  • Employees Engaging in Other Employment Corporate Standard [PDF 94KB]
  • Employment Screening and Criminal History [PDF 497KB]
  • Hours of Work Arrangements Corporate Standard [PDF 283KB]
  • Managing Employee Complaints Corporate Standard [PDF 257KB]
  • Managing Employee Complaints Corporate Standard  flow chart [PDF 293KB]
  • Human Resource Delegations Manual [PDF 368KB]
  • Leave Corporate Standard HRM [PDF 510KB]
  • Performance Management and Development User Guide and Workbook [PDF 240KB]
  • Recruitment and Selection Corporate Standard [PDF 182KB]
  • Separation arrangements corporate standard [PDF 315KB]
  • Employee Use of Information and Communication Technology (ICT) Facilities and Devices Corporate Standard [PDF 235KB]
  • Workplace Health & Safety Policy [PDF 323KB]
• Strategic Marketing and Community Engagement
  • Governance of Commission Website Content [PDF 385KB]
  • Media - Engagement Strategy and Protocols [PDF 244KB]
• Legal and Administrative Review

  The Legal and Administrative Review team manages requests for information in various forms, including under the Right to Information Act 2009, the Information Privacy Act 2009, administrative release schemes, and legal process including subpoenas and notices to produce. They also have responsibility for ensuring that the Commission meets best practice standards in relation to privacy.

  • Privacy Plan [PDF 159KB]
  • Privacy Complaints Procedure [PDF 120KB]
  • Corporate Standard - Privacy [PDF 128KB]
  • Corporate Standard - Confidentiality [PDF 253KB]
  • Corporate Standard - Judicial Review [PDF 75KB]
  • Corporate Standard - Legal Services Framework [PDF 166KB]
  • Corporate Standard – Right to Information [PDF 112KB]
    
  • Corporate Standard – Administrative release of personal information [PDF 208KB]
  • Corporate Standard – Government Information Licensing Framework [PDF 1.24MB]
  • Corporate Standard – Intellectual Property [PDF 552KB]

Last Updated: May 22, 2013

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