What is a Community Visitor?

A Community Visitor can help you if you are living in out-of-home care. Community Visitors are independent, which means they are not from any government department or community organisation. They make sure that the concerns, views and wishes of children and young people are listened to and seriously considered.

How can a Community Visitor help me?
A Community Visitor will:

• listen to you and support you
• help you to work through problems and issues
• check that the place where you are living is all right and that your needs are being met
• get information for you about support people and services who can help you.

What can I ask about?
A Community Visitor can answer questions or find out about things like:

• people or services to help you
• allowances and other money issues
• where you might live
• concerns about the place where you are living
• family contact issues
• sorting out issues with your Department of Child Safety Officer or other people from other government departments.

How can I contact a Community Visitor?

• Phone the Commission for Children and Young People and Child Guardian on 1800 688 275 (free call) or (07) 3247 5525
• You can ask a youth worker or house parent to help you phone or e-mail the Commission
• You can ask a youth worker or house parent to contact a Community Visitor for you by phone or e-mail

NB: All conversations and e-mails between you and a Community Visitor are confidential.