Blue Card
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Employment Screening Contacts
Is your question about the blue card or the Working with Children Check?
If so, have you looked at our FAQs page?
If you can’t find the answer there, please contact us on the details below.
How long does it take before I should check the progress of my application?
As a guide, applications are currently taking approximately 28 working days where applications lodged are completed in full and where there is no police or disciplinary information.
If you have been requested to provide additional information subsequent to lodging your application or have a criminal history your application may take longer to process.
If you are concerned that you have not heard from the Commission after 28 working days and you have not been requested to provide further information or have a criminal history, you are welcome to contact us on 1800 113 611 or 3211 6999.
Contact Details
The Commission is located at:
Level 17, 53 Albert Street
Brisbane, Queensland 4000
Mail us at:
PO Box 12671
Brisbane George Street Qld 4003
Telephone us on:
07 3211 6999 or 1800 113 611(Freecall)
International: +61 7 3211 6999
For your convenience the Blue Card Contact Centre operates from 8 to 5 Monday to Friday, excluding public holidays.
However to maintain our service commitment to you, we conduct staff training and development:
- On the second Friday of each month between 8am and 9am; and
- On the last Friday of each month from 8am to 10am.
During this time, you are welcome to leave us a message and we’ll return your call. Alternatively you are welcome to email your enquiry.
Fax us on:
07 3035 5910
Email us at:
Send an email to Employment Screening
Last Updated: October 15, 2009
