Queensland

Listening and speaking up for kids

Individual Advocacy

The Commission’s individual advocacy activities include:

  • Visiting children and young people in out-of-home care, including foster care, residential accommodation services, authorised mental health services and detention
  • Facilitating the resolution of and investigating complaints about services to children and young people in the child protection and youth justice systems, and
  • Regularly engaging with children and young people to support their participation in the development of policy and practice that takes into account their views and experiences.

We provide children, particularly those most vulnerable, with a ‘voice’ that enables their issues to be identified and resolved.

Children in out-of-home care regularly visited by Commission Community Visitors

Children in out-of-home care regularly visited Aboriginal and Torres Strait Islander numbers visited
2010–11 7600 2770
Apr – Jun 2011 6130 2240
Jul – Sep 2011 6270 2320
Year to date 6270 2320

Commission Community Visitors (CVs) regularly visit and engage with children and young people in out-of-home care to check they are OK and to advocate for their rights, interests and wellbeing. Through visiting CVs seek to resolve issues for, and on behalf of, children and young people.

CVs regularly visited 6270 kids in care between July and September 2011, including over 2300 Aboriginal and Torres Strait Islander children and young people within the child protection and youth justice system.

Number of reports submitted by CVs

Number of reports submitted by CVs
2010–11 41156
Apr – Jun 2011 10422
Jul – Sep 2011 10898
Year to date 10898

The Commission employs a dedicated team of CVs who regularly visit children and young people throughout Queensland in out-of-home care, including foster homes‚ residential services‚ authorised mental health facilities and detention centres to monitor their safety and wellbeing.

Following a visit‚ CVs complete a comprehensive report detailing the safety and wellbeing of visited children. In 2010–11‚ CVs completed over 41,000 reports from visits to foster homes and other sites. Between July and September 2011, almost 11,000 visits have been submitted by CVs.

Number of issues identified and resolved

Opened Closed
Apr – Jun 2011 5236 5432
Jul – Sep 2011 5008 4953

Through the Commission’s individual advocacy functions‚ which include the Community Visitor Program and Complaints functions‚ issues are identified in order to facilitate the resolution of these issues for children and young people.

The Community Visitor Program and Complaints functions advocate for the resolution of issues by liaising with key stakeholders and immediately referring serious issues to the Department of Communities and/or the Queensland Police Service and the Crime and Misconduct Commission.

Already, between July and September 2011, nearly 5000 issues for children and young people have been resolved by the Commission.

Last Updated: January 3, 2012